Resource management

Business Growth Through an Effective People and Culture Strategy – Human Resource Management

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Every organization, people, and culture strategy is a roadmap for increasing profitability, productivity, employee experience, and customer satisfaction. The strategy provides a blueprint for a best-in-class service offering for any organization.

An effective people and culture strategy has a big impact on the bottom line and shapes how businesses operate. Business people typically view the organization in terms of revenue and as such can easily lose sight of the company’s core values. However, a company’s HR (people and culture) strategy is the foundation of a successful business.

Some of the important responsibilities of HR professionals are developing leaders and managers, creating systems, structures, policies, procedures, and ensuring that these are fit for purpose. Again, effective people strategies result in talents being equipped with everything they need to be effective in their jobs.

Many businesses, especially small-scale ones, overlook the importance of hiring and retaining a human resources (HR) expert in their business. Most business owners believe they have the expertise to manage people successfully while others consider hiring an HR expert to be expensive. However, companies end up with employment-related legal wrangles and, again, they don’t reap the full benefits of the optimized performance of the people they work with.

This article identifies ways any business can propel growth through an effective people and culture strategy for optimizing employee performance and its impact on net business growth.

Policy development

Some of the people strategies that set companies apart are strong company and employee policies. Policy development is essential for any company that is ready to stay in business and grow its employer brand. Designing and implementing strong and up-to-date human resources policies will help attract the best talent to an organization. For example, employees who work in the tech or fintech industry would appreciate flexible work options. A company in a cosmopolitan environment would also design a policy to make minorities in society feel connected in order to spark their interest in joining their company.

With excellent HR strategies, every organization would be able to create a strong employer brand to attract top talent. Personnel policies such as discipline, recruitment, leave, welfare, performance management, talent development, employee welfare, termination, etc. are designed throughout the employee lifecycle to set clear expectations for employees, and they guide the company and its employees on how to conduct themselves. themselves and the consistent way of doing things. The policies define the legal obligations defining the employer and the employee relationship, the duties and their rights. Good corporate policies would protect companies from lawsuits, allegations of discrimination, and wrongful acts/omissions.

Designing a culture around strong policies propels companies to increase revenue, increase profitability, and strengthen their employer brand. Reinforcing these policies creates a corporate culture of empowerment.

Promote skill development and bench strength

The primary goal of every business is to make a profit, stay competitive, and stay in business. Employees need to be equipped with the right tools and skills for the job. When an employee becomes more proficient at what they do, the business produces better results and becomes a win-win solution for both employer and employee. Through sound human resource management strategies, HR creates and maintains a work culture that is conducive to business prosperity. People strategies designed around talent management drive business results. For example, through performance management, people managers will be able to coach line managers to support their team members effectively.

HR teams can use data-driven insights to design interventions that drive greater business value. Through talent reviews, business leaders are asked to evaluate employees across the organization based on their performance and future potential. Performing a talent assessment helps companies uncover talent gaps and identify high-potential employees. The insights gained then enable management to make strategic talent decisions and plan for the future of the business. For example, suppose a company wants to bolster its workforce, so we have employees ready to step in and fill management vacancies. In a talent review meeting, the company will be able to identify top performers who exhibit most of the necessary traits and skills, while also identifying gaps that employees need to fill.

The result? Companies will know where best to focus their investment efforts in training, coaching, learning and development.

Achieve business goals

A key talent initiative is performance management. Ensuring that the company has a strong strategic objective to drive growth and also has the best talent to deliver peak performance is every business executive’s headache. Good performance management systems ensure increased production levels, increased employee engagement, better customer service, and help employees find value in the work they do. Setting performance standards, supporting managers and team members to achieve their organizational goals ensures that each employee understands their role and knows their expectations. Again, employees receive ongoing feedback on their performance against expectations, employee growth and development is supported throughout the year, and performance that does not meet the expected standard is addressed.

As part of performance management, the compensation and benefits framework can be designed to align the performance culture with how the company rewards its employees as part of a consistent process. These will in turn result in high employee performance, which will eventually increase company profits and employee engagement.

For an organization to realize the bottom line, it always depends on the efficiency and productivity of its people, systems and structures. When new hires have a strong understanding of company performance management systems and job expectations, they accelerate performance delivery. Again, they would also learn how their line manager supports their growth, where to go for help, and what support resources are available to them. Employees would therefore not be frustrated and confused about the organization’s expectations of them. In addition, the level of productivity of the individual will increase, which, in turn, would support the achievement of overall business results.

In a business where the employee experience is important and valued, a well-designed employee and customer onboarding strategy should attract and excite customers and candidates from the start. For example, when employees are fully onboarded, they know their expectations, they generally establish good relationships with stakeholders, and build strong relationships with their supervisors and colleagues. These would then help them feel connected to the priorities of the company and its employees and encourage them to stay longer in the organization. When employees feel connected to the business, its goals, and its ambition, they contribute better to business results, especially revenue.

In conclusion, people strategy and culture design are paramount to the success and continuity of any business. Developing performance management systems, excellent employee and customer onboarding initiatives, driving talent management initiatives drive the growth and profitability of any business. Having the right people and culture strategies can be an added benefit for every organization to reduce turnover, increase efficiency, increase profits, build employer brand and drive growth. revenues.

The content of this article is intended to provide a general guide on the subject. Specialist advice should be sought regarding your particular situation.